A habit app asks about private things, so it should say clearly what it does with them. This post is a short, plain version. The privacy page is the complete and authoritative one, and it is updated whenever the data flow changes.
Before you keep a plan
No ID is created on our servers and nothing about you is stored there. Your answers stay in your browser. One request is made when you tap the last answer: the labels of the options you chose go to our server once so an AI can word your read, with no ID, cookie or free text. The only thing the server keeps is a count of finished reads for the day.
Once you keep a plan
An anonymous ID is created on your phone. We never ask for a name, email or phone number. Everything you log is saved on your phone first, and the app works offline.
If you allow nudges, your phone wakes a couple of times a day and sends what is needed to work out your next nudges: your answers, what you logged, your time zone and basic app events. The server works out your patterns and the next nudges. If you turn nudges off, nothing about you reaches our servers.
The AI and the analytics
To word a nudge or describe a pattern, a summary is sent to an AI provider, with no ID. If the AI is unavailable, a rules-written version is used instead.
Google Analytics counts visits for everyone: the pages you open and the buttons you tap. It never receives your anonymous ID, your answers, the details of what you log, or anything you type. Google's ad personalisation is switched off. Once you keep a plan, we also count how screens and features are used, linked to your anonymous ID, never what you wrote.
How long things are kept
Nudges we have sent are deleted from our servers after 30 days. Your answers and logs stay on our servers until you delete them, so your patterns survive a lost phone. Everything on your phone stays until you delete it or clear the browser's data.
Your controls
You can do each of these at any time.
- Delete everything in Settings: it removes our copy and everything on the phone.
- Download a copy in Settings, Backup and restore, to move to a new phone. It never goes through our servers.
- Turn nudges off in your phone's settings, and the sync stops with them.
- Opt out of Google Analytics with tracker blocking or Google's opt-out add-on.
What we do not do
We do not sell or share data for advertising. There are no ads. We do not ask you to type anything about yourself to get a read. For the full detail, read the privacy page.
Where UnloopMe can help
UnloopMe starts from the situation in ordinary words, in a few taps, with no account. You get a free read of the pattern you described and one small next step. Nothing is saved on a server unless you choose to continue.
Key takeaways
- No account, and no ID on our servers before you keep a plan.
- The anonymous read sends only option labels, once, and stores nothing.
- Nudges on means a twice-daily sync; nudges off means nothing about you reaches us.
- Google Analytics never receives your ID, answers or anything you type.
- You can delete everything or download a copy in Settings.
Questions people ask
Does UnloopMe store my answers on a server?
Not before you keep a plan. Your answers stay in your browser. If you keep a plan and allow nudges, what is needed to work out nudges is synced to our servers, and you can delete it any time.
Does Google see what I answer?
No. Google Analytics sees pages opened and buttons tapped, but never your anonymous ID, your answers, the details you log, or anything you type.
Is UnloopMe therapy, or a treatment?
No. UnloopMe helps you notice a repeating pattern and try a smaller next step. It does not diagnose or treat any condition. If a habit is affecting your health, money, work or relationships, a doctor or counsellor is the right place to start, and the app can sit alongside that care.