Before you keep a plan
- No ID is created on our servers and nothing about you is stored there. Your answers stay in this browser.
- One request is made: when you tap your last answer, the labels of the options you chose go to our server once so an AI can word your read. No ID, no cookies, no free text. The server keeps nothing from it except adding one to a daily count of finished reads (a number, nothing else). If the request is slow or fails, your read is written on your phone instead.
- Google Analytics counts your visit, as it does for everyone (see below).
Once you keep it
- An anonymous ID is created on your phone. We never ask for a name, email or phone number.
- Everything you log is saved on your phone first, and the app works offline.
- With nudges on, your phone wakes twice a day (morning and evening, in your time zone) and sends what is needed to work out your next nudges: your answers, what you logged since last time, your time zone, and basic app events (the app opened, a nudge was shown or tapped, how fast pages loaded). The server works out your patterns and the next nudges; your phone collects them at the next wake. A push token from Google Firebase is what lets us wake it.
- With nudges off, nothing about you reaches our servers at all (Google Analytics still counts how the app is used, below). The check-in, experiments, logging and games all keep working on your phone.
- To word a nudge or describe a pattern, a summary (your answers, when things tend to happen, recent counts) is sent to an AI provider: Google Gemini, or OpenRouter as a fallback. It carries no ID. If the AI is unavailable, a rules-written version is sent instead.
- We count how the app is used with PostHog, linked to your anonymous ID: which screens and features are used, never what you wrote, with no click recording and no screen recording.
Google Analytics
We use Google Analytics on every page to see how UnloopMe is used and where it can be better. It runs for everyone: before and after you keep a plan, with nudges on or off.
- What Google receives: the pages you open; the buttons and links you tap, by their wording on screen (like “Start” or “Done”); steps such as starting the questions, seeing your read, keeping it and whether you allowed nudges; which kinds of situation you picked (like “scrolling”) and which kind of moment you logged; your device, browser, screen size and rough location, which Google works out from your connection.
- What it never receives: your anonymous ID, your answers to the questions, the details you pick when you log a moment (what set it off, how it felt, which app), or anything you type. Tapping one of those choices is counted only as “a choice was made”, never which one.
- Google sets its own cookies to recognise a returning browser. They are not linked to your UnloopMe ID. Google signals and ad personalisation are switched off, so none of it is used for advertising.
- Google keeps this data for the period set in our Analytics account and handles it under Google's privacy policy. Nothing is sent from the admin pages.
How long it is kept
- Nudges we have sent are deleted from our servers after 30 days.
- Your answers and logs stay on our servers until you delete them, so your patterns survive a lost phone.
- Everything on your phone stays until you delete it or clear the browser's data.
Your controls
- Delete everything (Settings): wipes our copy on the server and everything on this phone.
- Download a copy (Settings → Backup & restore): one file with everything on this phone. Use it to move to a new phone. It never goes through our servers.
- Turn nudges off in your phone's settings at any time: the twice-daily sync stops with them.
- Opt out of Google Analytics with your browser's tracker blocking or Google's opt-out add-on. The app works exactly the same without it.
What we never do
- Sell or share your data for advertising. There are no ads.
- Ask you to type anything about yourself to get a read. The questions are all taps.
Not a medical service
UnloopMe helps you notice and interrupt habits. It isn't therapy or treatment, and it doesn't give medical advice. If you are struggling, please talk to a doctor or a local support service.